Privacy Policy
Last Updated: 12/27/2025
Our Commitment to Your Privacy
Matt's Coinage is committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy explains how we collect, use, protect, and handle your information when you visit our website or make a purchase.
Key Privacy Principles
- • We never sell, rent, or share your personal information with third parties for marketing purposes
- • Your payment information is never stored on our servers
- • We collect only the minimum information necessary to fulfill your orders
- • You have control over your personal information and can request its deletion
Information We Collect
Information You Provide
When you make a purchase or create an account, we collect:
- • Name and contact information (email, phone, address)
- • Billing and shipping addresses
- • Order history and preferences
- • Communications with our customer service team
Automatically Collected Information
When you visit our website, we may automatically collect:
- • IP address and browser information
- • Pages visited and time spent on our site
- • Referring website information
- • Device and operating system information
How We Use Your Information
We use your information solely for legitimate business purposes:
- • Order Processing: To fulfill your orders, process payments, and provide customer service
- • Communication: To send order confirmations, shipping updates, and respond to inquiries
- • Legal Compliance: To comply with applicable laws and regulations
- • Business Operations: To improve our website, products, and services
Information Sharing
We maintain strict confidentiality and only share your information with trusted partners necessary for order fulfillment:
Payment Processing
Stripe and Adyen: Handle all payment processing. Your payment information goes directly to these processors and never touches our servers.
Shipping Services
USPS and UPS: Used for shipping and delivery. They receive only the shipping address information necessary for delivery.
Email Communications
Mailjet: Handles newsletter subscriptions and transactional emails. Only email addresses are shared for this purpose.
Analytics and Monitoring
Google Analytics: Helps us understand website usage patterns. TrustPilot: Collects and displays customer reviews.
All third-party service providers are required to maintain the confidentiality and security of your information and may only use it for the specific purposes we authorize.
Data Security
We implement industry-standard security measures to protect your information:
- • Encryption: All data transmission is encrypted using TLS/SSL technology
- • Secure Hosting: Our website is hosted on secure, monitored servers
- • Access Controls: Limited access to personal information on a need-to-know basis
- • Regular Updates: We keep our security systems current with the latest protections
Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience:
- • Essential Cookies: Required for website functionality and security
- • Analytics Cookies: Help us understand how visitors use our site (Google Analytics)
- • Preference Cookies: Remember your settings and preferences
You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect website functionality.
Your Rights
You have the following rights regarding your personal information:
- • Access: Request a copy of the personal information we hold about you
- • Correction: Request correction of inaccurate or incomplete information
- • Deletion: Request deletion of your personal information (subject to legal requirements)
- • Portability: Request transfer of your information to another service
- • Opt-out: Unsubscribe from marketing communications at any time
Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law:
- • Order Information: Retained for 7 years for tax and legal compliance
- • Account Information: Retained while your account is active, plus 1 year after closure
- • Marketing Data: Retained until you unsubscribe or request deletion
- • Analytics Data: Anonymized and retained for statistical purposes
California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- • Right to Know: You can request information about the categories and specific pieces of personal information we have collected about you
- • Right to Delete: You can request deletion of your personal information, subject to certain exceptions
- • Right to Opt-Out: You can opt-out of the sale of your personal information (Note: We do not sell personal information)
- • Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights
To exercise these rights, please contact us at matt@mattscoinage.com. We will respond to your request within 45 days.
Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the “Last Updated” date.
Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
- General Support: matt@mattscoinage.com